Frequently Asked Questions

The Best Bud Company is about providing easy, safe access to cannabis users. We offer our products to all Canadian residents of legal age of their province to consume Cannabis.

It is important you are satisfied with your order and we do everything possible to ensure that is the case, however due to the nature of the business we cannot refund payments for security purposes. if you do have an issue we ask you to contact customer support with your name, order number and your concern we will find a resolution for your issue case by case.

You do not need an account in order to purchase, although we will set one up for you as you check out. All you will be required to do is enter your information and set a password. There are no other requirements!

We do not ship outside of Canada under and circumstance.

Please register on the My Account page - its free!
Fill out the shipping information and click the “Place Order” button.
Email Transfer:
After placing order there will be instructions for placing an Interac E-Transfer payment. These instructions will also be in your order email.
After placing order you will be prompted to either scan the QR code with your wallet or manually enter the wallet address and total.
Credit Card:
After placing order continue to enter your card information.
* For your privacy Statements will not mention Best Bud or any Cannabis related terms.

You can rest your password by visiting the My Account page and clicking Account details. Click Here

You will be asked to select your preferred payment method on the Checkout page, after doing so you will be prompted instructions to complete the payment. For reference see below instructions for each payment method:

  • How to pay by Interac E-Transfer
  • How to pay by Credit Card
  • How to pay by Cryptocurrency

Please ensure once placing an order to submit payment right away as many products are limited and delaying the payment may result in the items you want being unavailable.

Details for Email Transfer to specific banks:
TD Bank
Scotia Bank
Royal Bank

Once your order has packed and is ready to ship we will email a tracking order to you. Your tracking number can also be found in the My Account section under orders. if you do not see it in your email please check the spam and promotions folders in your email.

Urban Centre 1 day / Non-Urban Centre 1-2 days / Remote Area 5-7 days

Alberta, Saskatchewan, Manitoba
Urban Centre 1-2 days  / Non-Urban Centre 2-3 days / Remote Area 5-7 days

Ontario, Quebec
Urban Centre 2-3 days / Non-Urban Centre 2-4 days / Remote Area 5-7 days

Urban Centre 2-3 days / Non-Urban Centre 2-4 days / Remote Area 5-8 days

Nunavut, Northwest Territories, Yukon
Urban Centre 3-5 days / Non-Urban Centre 5-7 days / Remote Area 5-8 days