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Frequently Asked Questions
Are there requirements to purchase on your site?The Best Bud Company is about providing easy, safe access to cannabis users. We offer our products to all Canadian residents of legal age of their province to consume Cannabis.
How can I become a member of The Best Bud Co?Please register on the My Account page - its free!
What are the hours for customer support?
Customer support is available Monday – Friday, 9am – 5pm PST
Please note that we are closed on national and provincial holidays.
Please contact us once per issue, contacting multiple times may result in a delayed reply.
What payment options do you offer?We accept payments by either Interac E-Transfer, Credit Card, or Cryptocurrency.
How do I submit payment?
You will be asked to select your preferred payment method on the Checkout page, after doing so you will be prompted instructions to complete the payment. For reference see below instructions for each payment method:
- How to pay by Interac E-Transfer
- How to pay by Credit Card
- How to pay by Cryptocurrency
Please ensure once placing an order to submit payment right away as many products are limited and delaying the payment may result in the items you want being unavailable.